Business Processes

A Business Process is a sequence of tasks that team operatives perform to reach a certain outcome or state. In complex environments, these processes may easily become out of date, they may not be well-defined, or they may not have been identified at all! The lack of a more structured representation for these processes makes it hard to track and coordinate teams, tasks, and, ultimately, the state of the operation and its results.

Processes, state, and task management can be done in RecordM using a feature built on the core concepts of definitions and records the platform users and admins are already familiar with. This feature allows businesses to structure their processes in a way that the teams responsible for them can easily tell which tasks are in progress, pending, waiting,... at any particular moment.

The structured processes are further accompanied by a visual diagram - as exemplified below - which allows operatives to understand all the steps more easily, and how the process evolves. Note: The numbers assigned to each task are the amount of tasks of that kind being performed or waiting to be performed.

A Business Process is associated to the state of a central entity that defines what tasks to perform. For example, In the case of a job offer and application system, the process for evaluating an application would be centered on the various stages that the application goes through (requirement verification, interview, acceptance). In RecordM, this is translated to a process being associated with a definition and one of its fields (its state). For each record of this definition, a business process is initiated.